At Real Hotel Feelings, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect:
- Personal Information: When you make a reservation or sign up for our loyalty program, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We may also collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
How We Use Your Information:
- Providing Services: We use your personal information to process reservations, manage your bookings, and provide you with the services you request.
- Communication: We may use your contact information to send you important updates about your reservation, promotional offers, or marketing communications if you have opted in to receive them.
- Improving User Experience: We analyze usage data to understand how our website is used and to make improvements to enhance your experience.
Data Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and technologies to safeguard your data.
Disclosure of Information:
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or marketing agencies. We ensure that these providers adhere to strict confidentiality and security standards.
Your Choices:
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications by following the instructions provided in the communication or by contacting us directly.
Changes to This Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy regularly for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.